Genie Marie
Terms
Effective November 15, 2026.
These terms are the agreement between a business that uses Genie Marie and Yungsten Tech LLC, the Massachusetts company in Boston that makes it. "We" means Yungsten Tech LLC. "You" means the business, and the person who accepts these terms for it.
You accept these terms when you start using Genie Marie, or when you connect an outside account to it, such as Thumbtack. The person who accepts them says they have the right to act for the business.
If your business has its own signed agreement with Yungsten Tech LLC, that agreement wins wherever it says something different from this page.
What Genie Marie does
Genie Marie gives your business an assistant called Marie. She works on your business's own text line and, if you connect them, with outside accounts such as Thumbtack. She keeps your customer conversations in one place, writes drafts, and shows you which conversations need a person. On your own line, she can also answer and follow up for you, if you turn that on.
Connecting an outside account
Connecting Thumbtack opens only if Thumbtack approves Genie Marie.
When you connect an account such as Thumbtack, the other service shows its own screen and asks you to allow Genie Marie in. If you allow it, you authorize Genie Marie to read your business's lead requests and conversations on that service, and to send the messages a person at your business approves.
When we use that access, we act only as your business's agent and service provider. We use what we receive only for your own lead requests, conversations and jobs.
The other service's own terms still bind your business. Connecting Genie Marie does not change them.
You can disconnect at any time, from Genie Marie or by emailing paul@yungstentech.com. When you do, we delete the stored access right away and delete every copy we hold of that service's data for your business within five business days. Our privacy page says exactly what is deleted and when.
Who sends what
The full rules are on Who sends what. In short:
Conversations from Thumbtack. We will not send a message on these conversations unless a person at your business approved it. Marie may write a draft. A person at your business reads it, changes it if they want, and sends it. The reply goes back through Thumbtack. No automatic answers or follow-up series run on these conversations. We will not use a Thumbtack customer's details for outreach, and we will not share them with another business.
Your own text line. You choose whether Marie answers and follows up on her own. Automatic answers stay off unless you ask for them. When she sends a message on her own, she says she is your automated assistant. A follow-up series sends only wording you approved first. STOP ends texts to that number.
Your business is the sender. Messages that go out from your line or your accounts through Genie Marie are your business's messages, including the ones Marie sends on her own after you turn that on. You must have the right to text each person you text. You are responsible for the wording you approve.
What you must not use Genie Marie for
- Spam.
- Texts to people your business has no right to text.
- Deceiving anyone, including pretending Marie is a person.
- Texting anyone who said stop.
- Anything a connected service's own terms forbid, such as using its customers' details outside the job they asked about.
- Anything against the law.
If your use breaks these rules, we can pause it, and we will tell you why.
Data and privacy
Your customer conversations belong to your business. We handle them for you, as your service provider, and we follow the privacy laws that apply to the data we handle for you. Our privacy page says what we collect, how we use it, who else touches it, how long we keep it and how we delete it.
Fees
Fees are agreed in writing with each business before you pay anything. Nothing on this page sets a price.
Who runs Genie Marie
Genie Marie is run by a small firm. It can have outages, it can be slow, and Marie's drafts can be wrong. That is why a person reads every reply on a Thumbtack conversation before it goes out. We fix problems as fast as we can, but we do not promise that Genie Marie will always be available or free of mistakes.
Limits on what we owe
If something goes wrong because of Genie Marie, the most we owe your business is what it paid us for Genie Marie in the 12 months before the problem. We are not responsible for lost jobs, lost profits or other indirect losses.
If someone makes a claim against us because of messages your business sent, or texts it had no right to send, your business is responsible for that claim.
These limits do not apply where the law does not allow them.
Ending this agreement
You can stop using Genie Marie at any time by telling us by email or text. We can end this agreement by telling you in writing, and unless you broke the rules above, we will give you at least 30 days.
When it ends, we disconnect your outside accounts and delete your data as our privacy page describes. You can ask for a copy of your text line records before then.
Thumbtack
Thumbtack is a trademark of Thumbtack, Inc. Genie Marie is not run, sponsored or endorsed by Thumbtack.
Law
Massachusetts law governs these terms. Any dispute goes to the state or federal courts in Massachusetts.
Changes to these terms
When we change these terms, we change the date at the top. If a change matters to your business, we tell you by email or text at least 30 days before it takes effect. If you keep using Genie Marie after that, the new terms apply.
Contact
Paul Mikulskis, Yungsten Tech LLC, Boston, Massachusetts. Email paul@yungstentech.com, or text (617) 599-0775.